Totally FREE - If your delivery is to a UK Mainland address* and is over £50 before VAT.
(*excludes Northern Ireland, Islands and Highlands and BFPO addresses)
What if my order is under £50?
Still FREE! - Your delivery may take a day or two longer to get to you. But, if you need it fast, we charge a small processing fee of £2.95. We feel this fairly reflects the costs involved in picking, packing and posting your order to you and is the lowest charge made in the industry.
What if I live outside the FREE DELIVERY area?
We promise never to unfairly charge you or penalise you for where you live. Our charges are automatically calculated based on the additional costs courier companies place on us.
When will my order ship?
We aim to ship your order the same day for next day delivery. Orders placed after 12 noon, or made on weekends and Bank Holidays are shipped the following day. We will contact you for Direct Ship items and confirm the delivery date - this will not affect the other items in your order.
What if one of my items is out of stock?
We carry a large quantity of stock. However from time to time an item may temporarily become unavailable. We will contact you immediately to let you know and give you an estimated time of arrival and the option to upgrade or receive a refund. This will not delay the other items in your order.
I have another question not answered here.
No problem. Please call us on 01208 892633 or send us an email firstname.lastname@example.org and we will be happy to discuss your needs.